A day of a functional manager

As a functional manager, you dedicate yourself daily to helping customers as best as possible, but what exactly does this mean at Ecmanage?

Marijke has been working at Ecmanage since 2010. She is the first point of contact for customers with support questions. Every day, she helps clients implement the software and its many functionalities properly for their business. In this way, she is always there for everyone. 

As a functional manager, Marijke is indispensable on a technical, functional and commercial level. She takes incoming calls or emails, registers them and resolves them.  She also regularly visits customers to help them.

We asked Marijke what her workday looks like when she is working at the office:  

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A day of...
A functional manager

11 maart 2021